Items purchased from cannot be returned to any other retailer. Only items purchased from can be returned to IVI. If the IVI product you purchased from does not fit as expected, you may return it for exchange or refund. For a warranty evaluation, your product should be sent pre-paid and insured to IVI at:Ĭustomer satisfaction is IVI's top priority. Damaged products deemed not covered by IVI’s warranty policy will be shipped back to you. Damaged products covered by warranty will be repaired or replaced with an item of comparable in price, size and style at IVI’s sole discretion. If you suspect that your IVI product contains a defect, you may send the product to IVI for a warranty evaluation at any time within the first year of purchase. IVI shall not be liable for any incidental or consequential damages. Any warranties implied by law shall be limited to ninety (90) days in duration. IVI makes no other express warranties or guarantees. This warranty does not apply to scratched lenses, damage from abuse, negligence, improper repairs, inadequate fit, modifications and alterations or if used other than the manner intended. IVI will repair or replace at IVI’s option, any product found to be defective and exclusive of damage caused by improper or unreasonable use. IVI products are warranted to the original purchaser for one year from the date of purchase against any defect in materials and workmanship.
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